FAQ's

What is facility management?

Facility management or FM is an important service that ensures a business' smooth, safe, clean and comfortable operations across all its locations. FM service providers are third-party organisations that support businesses with their facility management. These FM service providers work across real estate assets like a commercial, industrial, residential, educational, hospitality, medical etc. Depending on the size of the site, the FM service providers appoint a facility manager or a team who manage different aspects of their location like cleaners, janitors, coordinators, maintenance workers etc.

Which services are included in facility management?

An integrated facility management service provider provides a holistic bouquet of services that are essential for the smooth operations of the business and upkeep of the premises, like mechanized housekeeping, food service, catering and cafeteria management, facade cleaning, operations, maintenance, security, guesthouse management, offshore services management and pest control services.

Why is facility management important?

Facility Management service providers are responsible for the management of services and processes that support the core business operations of any organization or real estate asset. The FM service providers manage and maintain the facilities during the day-to-day running of the business in an organization with maximum efficiency. This involves strategic planning, seamless operations, trained personnel and quality raw material for smooth everyday operations.

Can Facility Management help us save time and money?

Yes, signing up with a Facility Management service provider saves you time and money. We, a seasoned Facility Management service provider will help you reduce the amount of time your employees spend on running the facility and allow them to focus on your core business objectives. In the long run, having an outsourced facility management service provider turns out to be more cost-effective as well.

What are soft services in facility management?

Soft services are a set of services that create a pleasant, positive and secure environment at the workplace. These services involve the soft human touch hence ‘soft services’. In facility management, soft services include housekeeping, guest house management, front office management, pantry management, front desk support, gardening, landscaping etc.

What hard services are in facility management?

Hard services in facility management are related to engineering, infrastructure maintenance, and electrical services - the services structured within the building that cannot be removed. The ‘hard services’ in facility management include electro-mechanical services, engineering, plumbing, HVAC, elevator, machinery maintenance etc.

What types of services can be outsourced?

All services at your facility that are out of the scope of your core business objectives can be outsourced. These include cleaning and maintenance, housekeeping, food catering and canteen/pantry management, operations and maintenance, offshore service management, guest house management, front office/desk management, pest control, gardening/landscaping and horticulture. For a list of our integrated facility management services please click here (https://ffservices.co.in/services/integrated-facility-management.php). To know more about our services please write to bd@ffservices.co.in

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